Customer Reviews For UPS® Ground
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Great service
By Donna Perkins on 04/12/2023
Was the best experience re cost and delivery. I will be using Parcel Monkey in the future. Thank you for the dependable service.
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Fast delivery!
By Tansri Wood on 04/12/2023
My package arrived so fast!
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By Frank Xu on 02/12/2023
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Smooth and easy
By Vilinat on 01/12/2023
Couldn't be easier. Just dropped of the package and it was delivered to its destination on time. Tracking notifications available.
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UPS prices not same as Parcel Monkey
By Robert L on 08/12/2023
All your customers need to be aware that when scheduling a shipment, if the site redirects you to sign in to your UPS account, that will negate your Parcel Monkey quote and your price will end up 50% higher.
Parcel Monkey replied on 10/04/2024
Dear Robert,
Thank you for taking the time to leave a review. We apologize for any confusion regarding the pricing of your shipment. It’s important to note that if there is a discrepancy between the declared and actual weight or dimensions of the parcel, this can result in an additional charge. For any concerns regarding the invoice, please contact UPS directly, as we do not have access to billing details.
We appreciate your understanding and are here to assist with any other questions you may have.
Warm regards,
The Parcel Monkey Team