Customer Reviews For International Collected

Some issues with pick up but otherwise a perfect service

By aleks bank on 14/12/2020

The service on the chinese side was amazing, the fedex crew made a great job to get my package through the customs which is crucial when it comes to shipments to China. There is a big BUT though. I was not warned in anyway what are the limitations on bringing stuff from US prior of booking the shipment. Also the shipment was NOT picked up from the sender for 4 days after the initial time of pick-up and was finally dropped off at the fedex office by a sender. I paid extra to have a pick up option and apparently that didn't work out. I would recommend the parcel monkey strongly as they were ready to help and the customer service was active and easily reachable.

By Samantha on 12/12/2020

Brilliant service for sending packages internationally. Highly recommend!

Timely but secret charges

By Petter Wilhelmsen on 10/12/2020

On time. They charged me extra for something they didn't specify after delivery, so had to pay an additional $20, but otherwise fast service.

By MELISSA WILLIAMS on 01/12/2020

By Steve Wight on 29/11/2020