Frequently asked questions
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What payment methods can I use to place an order?
To checkout and complete the order we accept payment via credit or debit card and you will be notified in the booking process of the currency payment will be taken in. If you book on parcelmonkey.com the currency will be ($) USD. If you book on parcelmonkey.fr,de,it,es,nl,be the charge will be in (€) EUR.
If you have any further questions about making a payment, our Live Chat team are on hand to assist.
It doesn't matter what destination you are shipping too, we can accept a range of payment cards including American Express, Diners, Discover, MasterCard & VISA. We also accept payments via PayPal to make life easier for our customers. However, please note that we do not accept prepaid cards, including prepaid Visa, prepaid MasterCard or American Express Serve.