Frequently asked questions
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How should I package my parcel?
All packages should be packed well enough to be transported safely across long distances, potentially being passed through a range of vehicles and warehouses depending on which destination you are shipping to. Always check your items are not prohibited or restrcited too,
Use a sturdy, heavy duty cardboard box to prevent any damage to the goods inside.
If the items inside are fragile, make sure they are wrapped separately. Fill any spaces in the box with polystyrene chips.
Seal any openings of the box with layers of tape to ensure the box does not open.
Securely attach all shipping labels and customs documents provided by Parcel Monkey.
If you have any further questions on packaging, read our guide and if you are still unsure feel free to ask our Live Chat team for advice.