Frequently asked questions
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Can you collect my package today?
Courier collection services will generally need to be booked in at least the day before you wish for the package to be picked up. This will give the courier time to verify the addresses and put your address on the couriers round for the following day.
However, the Parcel Monkey Global Shipping Marketplace provides a variety of services, some of which if booked early enough in the day, can be picked up on the same day as you place an order on the site. When you use our shipping calculator you might be able to select for a collection to be made the same day. You will find this on the information tab of each carrier service and in the booking process.
If you wish to ship a package as quickly as possible, select a Drop Off service such as DHL eCommerce and you can drop this off at your own convenience at your local USPS Post Office. We also have a range of Domestic courier services available to help those who want to ship their package as soon as possible like our low-cost Ground Shipping courier service.